Privacy & Cookie Policy

What are cookies?

Cookies are small text files that are stored on your computer, mobile device or other web enabled device when you visit the Wellness website. Cookies allow us to “remember” your actions or preferences over a period of time, or they may contain data related to the function our website. We also use the term “cookie” to describe similar technologies such as pixels or tags.

What do we use cookies for?

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To record the areas of the website that you have visited, products you have viewed and time spent browsing, as well as the products you purchased. Wellness uses this information to help make the website more user friendly, develop our website design and to continuously improve the quality of the service we provide.
To distribute visitors to our website evenly across platforms to ensure the content is served at the fastest possible speed.
Provide relevant products and services to you when you come to the website and ensure that relevant marketing material is provided to you.
Detect and prevent fraud and other crimes.
To comply with any applicable laws and regulations.

We also offer you the facility to share your experience on our website through social sites such as facebook and twitter. More information about how these providers use cookies can be found on their websites.

What cookies do we use?

Wellness uses the following cookies on our website:

Strictly necessary Cookies. These cookies are necessary for the website to function and cannot be switched off. Blocking these cookies through your browser will mean that some parts of our website won’t work.
Performance Cookies or analytical Cookies. These cookies allow us to monitor visitors to our website and ensure it is performing correctly. We use this information to measure overall performance, improve your website experience and improve the design of our website. These cookies don’t collect any information that could identify you - all information collected by these cookies is anonymous.
Functionality Cookies. These cookies enable enhanced functionality on our website, such as allowing you to add to favourites or remember your language preferences.
Onsite Targeting: Marketing and Personalisation Cookies. These cookies are placed by Wellness and are used to help us to build an understanding of your interests (for example by understanding what products you have browsed on our website) and show you products, services and advertisements relevant to you whilst you are on the Wellness website. These cookies make it possible for us to personalise your experience on this website and (if you are subscribed) in our email marketing.
Off Site Targeting: Marketing and Personalisation Cookies. These cookies are placed by our trusted advertising and marketing partners (including social networks). These help us to build an understanding of your interests (for example by understanding what products you have browsed on our website) and show you products, services and advertisements relevant to you. These cookies make it possible for us to ensure that you don’t see irrelevant, duplicate or multiple ads from us in a short period of time. We do want to prevent ads continuously re-appearing and annoying you.

For more detailed information and a full list of cookies used on our website please select “Manage Cookies” at the bottom of the page then click “Cookies Detail”.

Can I turn off or block cookies?

Wellness uses cookies to ensure that we provide the best possible standard of service to our online customers. You can change your cookie preferences at any time by clicking on “Manage Cookies” at the bottom of the page. You can then adjust the available sliders to on or off, then click “Confirm my choices”. If you choose not to consent to the use of cookies your experience of our website may be impaired and many integral aspects of the website, including (but not limited to) adding items to your shopping bag and accessing your account, will not work.

Keeping your personal data secure

We always ensure that personal data is secure by continuously developing our security systems and training for our employees. We have implemented appropriate technical and organisational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of processing, in accordance with applicable law.

Third party apps, websites and services

If you use any third party apps, websites or services to access our services, your usage is subject to the relevant third party's terms and conditions, cookies policy, and privacy policy. For example, if you interact with us on social media, your use is subject to the terms and conditions and privacy policies of the relevant social media platform (Facebook, Twitter etc.). In certain cases we may be required to share your personal information, in relation to transactions and usage of the services.